360° Managed HR Service

03 — Managed Service

360° Managed HR Service

One account manager. Labor-law cover. Full HR operating stack.

All services

Overview

360 HR solutions with labor-law support and a dedicated account manager — hiring through exit, without building a large internal HR bench.

Managed service is for companies that want HR outcomes without standing up every function in-house. You get a named account manager, labor-law support on contracts and exits, and a 360 operating model: recruitment, workforce admin, policy, and employee relations on one retainer.

The point is ownership. Escalations do not bounce between a recruiter, a payroll clerk, and a lawyer you have never met. One account manager holds the SLA: time-to-shortlist, open cases, and compliance items, reviewed monthly.

You can keep a lean internal HR lead and park the operating stack with us, or we can be the HR function. That split is decided in a scope workshop — not discovered during a termination. Labor-law review sits on templates and exits so you are not writing letters from memory.

  • Single commercial and operational owner
  • Labor-law review on templates and exits
  • Monthly SLA pack: hiring, cases, and compliance
  • Scope workshop so in-house vs outsourced is explicit

Who this is for

  • Growing Bangladeshi companies that are not ready for a 10-person HR department
  • Local and inbound firms that need a Dhaka HR operating desk
  • Groups that want one SLA across hiring, cases, and compliance
  • Leaders tired of vendor-hopping between recruiter, payroll, and counsel
Account management review
Leadership planning session
Cross-functional HR team
Managed service workspace

What we run

Offerings

360 HR Solutions

Recruitment, payroll liaison, policy, and employee relations under one agreement. You are not stitching three vendors into a fake HR department.

Labor-Law Support

Bangladesh Labour Act alignment on contracts, working hours, leave, and exit documentation. We review the letter before it goes out — not after a dispute starts.

Dedicated Account Manager

A named owner for SLAs, escalations, and monthly operating reviews. You always know who to call and what they owe you this month.

How it runs

01

Scope

What stays in-house vs what we run. Written RACI so a resignation or a hire does not stall while people argue whose job it is.

02

Assign

Account manager, playbooks, and escalation path. You meet the people who will actually do the work.

03

Operate

Weekly desk plus a monthly review against SLA: open roles, cases, and compliance items.

04

Improve

Kaizen on cycle time, quality, and case load. If a step is slow, we change the step — we do not add a status meeting.

FAQ

It can be, or it can sit beside a lean internal lead. We define the split in the scope workshop so ownership stays clear when something goes wrong.

Book a managed-service scope call

We map functions, SLAs, and a start date. Bring your current org chart and the three HR problems that keep repeating.